White Shark Media is a company that specializes in creating SEO content for clients who are in the need of online marketing. White Shark Media is a company that is not new to the phenomena of complaints. In fact, White Shark Media has been looking at complaints through a positive eye. The goal is to use each complaint as a way to fix what needs to be fixed within the company. With that said, White Shark Media is also giving advice to other companies as to how to avoid the unwanted complaints that can deter any customer from the sold product.
One of the most common complaints that a customer who is using AdWords has is that the customer has lost touch with the AdWords campaign. This complaint has urged White Shark Media to update their information. In addition to this, White Shark Media has required that all potential customers read the ins and the outs of the AdWords Compaign before joining up with this media company. White Shark Media tells any SEO related company that this is an important aspect to address with any customer.
Another typical complaint that White Shark Media addresses is the fact that communication would be better between the client and the worker. To avoid this common complaint, White Shark Media implemented a system of reviewing monthly calls between the client and the worker as well as giving a direct extension if ever the customer has any questions.
Another common complaint that White Shark Media offers as an example is the fact that sometimes a worker is not in tune with the needs of the client. This can happen quite often. The fault lies in the campaign ads that make the company seem so accessible to the customer, yet is false in real life. To change this, each consultant must truly be dedicated to following the client through each step of the process. This means being with the client from start to finish as well as being available to the client at any point in time through a direct extension number. All of the advice given by White Shark Media have the intention of decreasing the amount of complaints that are given by customers.